Cohere is hiring a community manager to take over the responsibilities for running Cohere. Please read this thoroughly before applying. The instructions to apply are at the bottom of this post. If this is not the right job for you, please feel free to send it along to your networks. Our ideal candidate has flexible availability during school hours M-F. Our greatest need is for someone who can work the “morning shift” starting around 8:30 am.
Community Manager (part-time)
About Cohere
Cohere is a friendship-based shared office space and coworking community where creatively technical people come to work and collaborate in Old Town Fort Collins, Colorado.
Founded in 2009, Cohere became not only one of the first coworking spaces in Colorado but also in the nation.
What is coworking? Coworking is a global phenomenon that is changing the way that people work. It is the social gathering of a group of people, who are still working independently for themselves or remote employers, but who share values and who are interested in the synergy that can happen from working with talented people in the same space. Coworking saves people from the loneliness, isolation and distractions of the home office and coffees shop.
We believe that coworking happens anytime more than one motivated person gathers to work with the intent to create shared value for the benefit of the community.
Coworking at Cohere IS NOT about the desk. It’s about friendship, connection, sharing, laughter and ending the crushing loneliness that comes from working from home.
Cohere’s Values
How to BElong to Our Community:
BE yearning for interaction
BE willing to introduce yourself, make friends and help
BE ready to participate in impromptu and planned events
BE eager to help everyone feel proud of our space and the people in it
BE prepared for abundance (work, laughter, goodwill, and more)
Overview
The Community Manager will be an in-person role at Cohere Coworking in Old Town Fort Collins.
This position is ideal for someone starting a business, who works part-time already or works remotely and wants extra hours. A full time membership at Cohere is included with this job. The goal is to have your body be at Cohere full time even though you will primarily be working on your own freelance, p/t remote job or being a student WHILE keeping helping members intermittently and keeping Cohere the well-oiled machine that she is.
The Community Manager acts as the main contact point for members and is a connector: you help create a culture focused on supporting members and helping them make friends. This role will handle day-to-day operations of the space, field requests from prospective members, vendors and partners and create events and programs as guided by the members.
You make sure every member feels cared for and connected to you and the other members of the space. This includes making sure they have clean/organized work space, hosting member events, knowing what each member does for work and for fun and making connections among the members.
When you make coffee, you make sure there’s always an abundance of coffee mugs. You listen for ways to surprise and delight members. They mention how great it would be to have a better meme in the bathroom. You find it or better yet you run a playful contest among the members. You are welcoming but tactful and firm when you need to be. Community Managers at Cohere are not only employees of Cohere, they are members first!
You are available flexible hours throughout the week sometimes as early as 7am or as late at 7pm but there will be plenty of notice when this is needed.
Tasks & Activities
Community Cultivation (The People)
- Act as first point of contact for inquiries and assistance
- Greeting everyone you see includes making rounds into private offices to chat up all members
- Sales and tours to introduce the space with prospective members
- Follow up and correspond with contacts and inquiries
- Manage and integrate incoming members
- Keep and maintain contact information
- Engage the community with events, meetups and projects
- Notify and help organize member engagement, including making introductions and connections among members
- Listening to members and connecting members to one another.
- Responding to inquiries from new and current members in person, by phone, email, or any other way a member might find you
- Being a great communicator and wonderful people person – online, in person and everything in between
- Having a positive, entrepreneurial attitude
- Solving problems alongside the members
- Being inclusive of members in decision making
Operations and Organizational Items (The Space)
- Preparing the space for members by tidying furniture, setting up rooms and making coffee.
- Handling copy and print requirements with our print vendor.
- Monitoring, ordering, and taking inventory on supplies when needed.
- Ordering and picking up supplies for events.
- Identifying and implementing new ways for Cohere to become more efficient.
- Answering the phone and returning calls promptly.
- Learning and using Cobot, a membership management software program daily.
Marketing Items (The Brand)
- Performing educational outreach to community groups, businesses and individuals.
- Thinking of and implementing new ways to promote Cohere as the best coworking space in Fort Collins.
What you’ll bring to the table
- You understand the concept and value of coworking.
- Great communicator: written, in person, on the phone, and via web conferencing. You understand when to engage/talk and when to be quiet and work or observe instead.
- Event Planning: Experience planning, coordinating and managing the details of events for 10-50 people.
- Confidence and innovation: you know how to manage up, keep us on task, give honest feedback, and push back when it’s in our best interests
- Proactivity: you often have a plan C, you see around corners, and you’re consultative
- Tech savvy: you learn new technology with ease and can effectively explain to others how to troubleshoot with technology remotely or in-person. You have a practical knowledge of Google Apps, Microsoft Office, slack or other such business tools.
- You have solid organizing and planning skills. You plan, organize, and schedule in an efficient manner.
- Flexibility/Adaptability. You adjust quickly to changing priorities and conditions. You cope effectively with anything from a clogged toilet to a member complaint to cooing over someone’s new kitten.
- Follow through on commitments. Angel and members trust you because you live up to your verbal and written agreements. When you cannot meet a commitment you are proactive about communicating this to those who rely upon you.
- Independence, self-motivation and discipline: you have a demonstrated ability to manage multiple assignments and projects in a self-directed manner
- An ability to systematically work through problems, with a positive customer service orientation, to reach desired outcomes
- Good general business knowledge and practical understanding of marketing, management and record keeping.
- Some experience managing volunteers, employees or a household.
Read all about Cohere at https://coherecommunity.com
Apply at this link: https://coherecommunity.com/application by Sunday, October 31st at 5pm MST. We can’t field phone calls or do tours for applicants. Please follow our process.
Compensation: $18/hour with the opportunity for raises based on performance and revenue generated above annual goals.