Today’s Date: 1/27/25
We are hiring our next Community Manager! The job description is below or find it at this link.
Visit this link to apply and have a resume as a pdf handy to attach.
We will be scheduling interviews via email on a rolling basis as applications come in and until the position is filled so if this job is for you, don’t wait to apply!
Job Description: Community Manager at Cohere Coworking
Part-time 12-15 hours/week as three 4 hour shifts.
Pay: $20-$21/hr based on experience
Overview: The Community Manager role is an in-person position at Cohere Coworking, located in Old Town Fort Collins. This role is perfect for someone starting a business, working part-time, or working remotely and looking for additional hours. The position includes a full-time membership at Cohere, allowing you to utilize the space for your own work or studies while supporting members and ensuring the space runs smoothly in partnership with its founder, who also works part time.
As the Community Manager, you will serve as the primary point of contact for members, fostering a supportive, collaborative culture. You’ll handle the day-to-day operations, respond to member and vendor inquiries, and coordinate events and programs inspired by member needs. This role is a mix of hospitality, organization, and proactive community building, requiring a friendly yet professional demeanor.
Key Responsibilities:
Community Cultivation (The People):
- Act as the first point of contact for member and visitor inquiries.
- Greet everyone in the space as they arrive and leave.
- Conduct tours for prospective members.
- Follow up with inquiries and manage communication with current and potential members.
- Onboard new members, ensuring they feel welcomed and connected.
- Maintain accurate contact information and member records.
- Organize events, meetups, and community projects based on member interests.
- Facilitate connections among members, fostering a supportive and collaborative environment.
- Respond to inquiries from members in person, via email, phone, or other communication platforms.
- Actively listen to members’ needs and identify ways to surprise and delight them (e.g.,fun snacks or incorporating creative ideas).
- Approach challenges with a positive, entrepreneurial attitude.
- Include members in decision-making processes to promote inclusivity.
Operations and Organizational Tasks (The Space):
- Prepare and maintain the space by tidying furniture, setting up rooms, and ensuring coffee is ready and mugs are available.
- Monitor and order supplies as needed, ensuring inventory is well-stocked.
- Handle supply orders and pickups for events.
- Identify and implement operational improvements to enhance efficiency.
- Answer and promptly return phone calls.
- Learn and use Cobot, our membership management software, for daily tasks.
Internal Marketing Responsibilities (The Brand):
- Create and publish events on Cobot
- Announce and promote attendance at events through slack, posters and in person conversations.
- Create a fun participative environment on slack that people look forward to getting involved in.
What You Bring to the Role:
- A clear understanding of coworking’s value and purpose.
- Exceptional communication skills—written, in person, on the phone, and via web conferencing—and the ability to balance when to engage and when to observe.
- Leadership experience: whether managing volunteers, employees, or a household, you have a track record of guiding others effectively.
- Experience planning, coordinating, and managing events for 5-20 people.
- Confidence and innovation: the ability to manage up, provide honest feedback, and advocate for improvements.
- Proactivity: you anticipate challenges, develop solutions, and stay consultative.
- Tech-savvy skills: you’re quick to learn new tools and can assist others with troubleshooting. Familiarity with Google Apps, Canva, Slack, and similar business tools is a plus.
- Strong organizational and planning skills: you efficiently plan, schedule, and execute tasks.
- Adaptability: you’re comfortable handling a wide range of situations, from resolving member concerns to fixing a clogged toilet.
- Reliability: you follow through on commitments and communicate proactively if challenges arise.
- Independence and self-motivation: you excel at managing multiple assignments and projects autonomously.
- Problem-solving skills: you work systematically to resolve issues with a positive, customer-focused mindset.
Additional Information: This role requires three 4 hour shifts/week. Shifts are either morning from roughly ~9am-1pm or the afternoon ~12-4pm. Days, start and end times are somewhat flexible but sticking to the same schedule each week is super important.
Visit this link to apply and have a resume as a pdf handy to attach.